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Video Portal - Manual
Video Portal User Interface
1. Top Menu Bar
The top menu bar provides access to the main features of the video portal and allows screen layout configuration to suit specific needs. The Help menu and Profile can also be accessed from here.
Top Menu Bar Icons and Functions:
Camera Menu: Displays all connected cameras. Cameras can be found by typing the camera name in the search bar.
Filter by:
Active: Shows cameras that are online (default view on initial portal access).
PTZ: Displays PTZ-enabled cameras.
Offline: Displays cameras currently offline.
Navigation Menu: Allows users to categorize camera groups. Group or category can be found by typing the camera group or category name in the search bar.
Groups Menu: Displays previously saved camera layouts and allows designating a default layout. Users can switch between groups by clicking on the group name.
Events Menu: Shows all detected events by cameras. Filters can be used to search for events. If Face Recognition is enabled, results will appear under the Faces tab.
Library Menu: Holds all clips and time-lapses. Clips can be searched, downloaded, renamed, or deleted here.
Map Menu: Displays the camera’s location on the map. Camera previews can be viewed, or the camera can be added to the current layout.
AutoScan Menu: Configures an automatic layout change sequence by adding layouts or cameras using drag-and-drop.
Thumbnail Grid: Displays snapshots from archived footage for easy event search.
Heatmap Menu: Displays areas of high traffic, available only for accounts with Object Detection enabled on at least one camera.
Layout Menu: Allows layout changes and saving for future use.
Help Menu: Provides access to video tutorials and a downloadable PDF version of the Video portal guide.
Profile Menu: Allows password changes, access to the admin portal, and secure session logouts.
2. Camera Controls
To reveal the camera toolbar, hover the mouse over the camera image. Available buttons depend on the camera features.
Pause Playback: If playback is paused, this button changes to a Play button, resuming playback.
Volume Control: Appears when the camera has a microphone, and it’s enabled in the admin portal.
Playback Speed Control: Available during archive playback to adjust speed (from half speed to 16 times faster).
Aspect Ratio Toggle: Allows stretching the camera image to fill the screen or viewing it in its native aspect ratio.
Camera Synchronization: Shown only in multi-camera layouts; clicking synchronizes playback with the main camera.
Map: Shows the camera location on the map.
Snapshot: Saves a snapshot to the hard drive.
Thumbnail: Opens the Thumbnail Grid for visual event searching.
Area Search: Enables object searches within a selected area, available only for cameras with object detection enabled.
Fullscreen: Expands the camera to full screen, keeping menus visible.
PTZ Controls: Available for PTZ cameras, enabling control of the camera’s viewing angle.
Close: Closes the camera in the layout, stopping the stream and allowing a new camera to be added.
PTZ Movement Controls:
Relative: Provides step-by-step movement control for more precise camera angle adjustments.
Continuous: Allows panning and tilting of the camera continuously. The home position can be restored with the hut icon.
Note: Be cautious with the hut icon, as it may overwrite the camera’s default position if the wrong icon is selected.
3. Bottom Toolbar
The bottom toolbar holds tools for both selected camera timelines and all cameras on-screen.
Tools for the Selected Camera:
Pictograms: Pictograms serve as a tool for hiding or displaying specific types of objects, assisting in object search by category. Object detection is required to display these events above the timeline.
Jump to Previous Detected Object: Returns to the most recently detected object on the timeline.
Jump to Previous Event: Returns to the most recent camera event, including events such as motion detection, line crossing, intrusion, and more.
Jump to Archive by Time Interval: Navigates to a selected time interval within the archive for the chosen camera.
Timeline Level Slider: Pressing on the time opens a menu to select a time interval, which also adjusts the visible portion of the timeline.
Jump Forward by Time Interval: Moves forward in the archive by the selected time interval for the chosen camera.
Jump to Next Camera Event: Jumps to the next camera event on the timeline.
Jump to Next Detected Object: Moves to the next detected object in the timeline.
Center Timeline on Scrubber: Centers the timeline on the scrubber, indicating the current playback position of the selected camera.
Create Clip: Initiates the creation of a clip for the selected camera, which can be downloaded or shared from the library once created.
Select Date/Time for Playback: Pressing on the date or time opens a calendar to select the desired date and/or time. Switching between the date and time tabs allows for selecting the desired moment, followed by clicking "OK" to start playback from that point.
Tools for All Cameras on Screen:
Show/Hide Thumbnails: Toggles thumbnails for visual event searching.
Fullscreen: Maximizes the video portal viewing area.
Aspect Ratio: Adjusts the aspect ratio for all cameras on screen.
Synchronize Playback: Synchronizes the playback position of all on-screen cameras to the main camera.
Pause/Resume: Pauses or resumes playbacks for all cameras on screen.
Set to Live Stream: Displays live streams from all cameras.
4. Thumbnails
Thumbnails are still images from camera footage at specific times. To view them, press the Thumbnails button in the bottom toolbar. Hover over the timeline to adjust the time range for thumbnails. Clicking on any thumbnail will start playback from that time. The time interval between thumbnails depends on the timeline scale, which can be adjusted using the mouse wheel or the popup menu.
5. Timeline
The timeline, a blue line at the bottom, shows available archives for the selected camera. Dark blue sections represent detected events like motion, line-crossing, and intrusion. Black gaps indicate times when the camera was offline or disconnected.
The timeline allows quick navigation through archives by clicking anywhere to start playback from that time. The scrubber indicates the current playback position.
Viewing Other Time Ranges:
Use the mouse wheel to adjust the timeline’s time range.
Click and drag the timeline to move to a different time.
Use the popup menu or calendar to select a specific date and time.
Event Review:
Click on darker blue sections of the timeline to start playback from camera-generated events. Colored dots above the timeline represent detected objects, with different colors for different types of objects (e.g., pink for people, green for vehicles).
Pictograms can be used to hide or show object types to aid in searching for specific events.
The Alarm Portal simplifies the monitoring of multiple cameras by automating event detection and alerting. Rather than continuously streaming and risking missed events due to fatigue, the Alarm Station handles monitoring and triggers notifications when an event is detected. When an event occurs, the camera image will pop up on screen, accompanied by an audio alert and automatic playback of the event, allowing for a quick response.
To access the Alarm Station, use the following link:
https://alarm.starllion.com
The Alarm Portal operates in two modes: Live Monitoring, Smart Event Monitoring
- Live Monitoring Mode
In Live Monitoring mode, if the Alarm Station is not armed, the cameras on screen will continue streaming indefinitely. This mode resembles the normal Video Portal but without the inactivity timeout, allowing cameras to stream for extended periods (live, archived, or paused) without interruption. There are no duration limits, so cameras can stream for days or even months without automatic disconnection.
Important Note: Extended use of this mode will generate significant traffic for the displayed cameras. For cameras on fixed plans, this may lead to exceeding the traffic limit specified in the Fair Usage Policy. In such cases, cameras will be switched to Pay-as-You-Go plans, and charges will apply based on the accumulated traffic. To avoid additional charges, it is recommended to use Smart Event Monitoring mode.
- Smart Event Monitoring Mode
Smart Event Monitoring requires the Alarm Station to be armed. In this mode, events are displayed based on pre-selected rules. When the system detects an event, an image from the corresponding camera will appear in the layout, along with a notification.
Users can choose the types of events to display in each layout cell:
Generic Event Icon: Displays events triggered by any motion, line crossing, etc. A camera can be locked in place by pressing the "+" button, preventing automatic replacement by new events.
Person Detection Icon: Displays events triggered only when a person is detected.
Car Detection Icon: Displays events triggered only when a car is detected.
Loitering Detection Icon: Displays events triggered only when a loitering event is detected.
Each detected event will automatically appear in one of the layout cells based on the selected event type. After the event is displayed, it can be classified using a dropdown menu, which helps in creating logs with event details and timestamps. This enables automated task management through webhook integration for routine operations.
Alarm Station Mechanics
When a new event is detected, the layout cell displaying the event will remain static, giving the security personnel enough time to review and acknowledge it. Other cells will continue to cycle through new events based on the chosen filters.
New events are handled according to the following rules:
A new event will be displayed in the first available cell that matches the selected filter.
The first cell populated with an event will become "locked" until it is manually selected to cycle again.
If all layout cells are occupied, the oldest event will be replaced by the new one.
The system follows a priority sequence to determine which camera's stream will be replaced:
If the event occurs on a camera already on screen, the playback position will be adjusted to the event’s start, and an audible alarm will sound with a blinking cell border.
If the event comes from a new camera, the oldest event will be replaced, with an audible alarm and a blinking red cell border.
If the event does not match the selected filter for any cell, it will be ignored in the layout but will still appear in the Event menu.
Special Considerations
Cameras can be manually opened in any layout cell. Once open, the camera will stay on screen until closed by the user and will not be replaced by an event.
Archives, clips, and object searches can be performed on an open camera stream while the rest of the layout remains in armed mode, showing new events as they occur.
The screen configuration is highly flexible; any number of manually opened and active layout cells can be configured to meet specific monitoring needs.
Prolonged use of cameras on screen can lead to high data consumption, potentially resulting in significant traffic charges.
- Cameras with object detection enabled allow for searching specific objects in selected areas of an image and viewing People Counting statistics for the entire image or specific regions. To begin, click the area search tool button in the camera toolbar.
If no area is selected, People Counting statistics for the whole image will be shown, listing all detected objects. To focus on a specific region, select one or more areas within the image.
The selection tools include a square select tool for quickly drawing rectangles with two clicks,
or a "free draw" tool for creating irregular shapes by specifying new corners with each click.
After selecting an area, a list of identified objects will appear. This list can be filtered by date, color, and confidence levels. Use quick access buttons for Today and Yesterday to view the most recent events or click on the Date to access the calendar and select any date from the camera's archive.
Alternatively, results can be limited by a chosen time period on the People Counting chart. To select a time period, click and drag over the chart to highlight the desired range.
The Area search toolbar tools can be controlled by clicking corresponding buttons or using keyboard shortcuts. Hovering the mouse pointer over a tool will show a tooltip with the tool's name and its keyboard shortcut.
To select an area in the image, use the rectangle area select
or custom area select tool.
Multiple areas can be selected by right-clicking and choosing the selection type or by using shortcut keys again.
The toggle overlay button will show or hide selected regions.
To clear a selected region, use the remove selected area button
or clear the entire selection.
The heatmap can be shown for the entire frame,
selected areas,
or hidden altogether.
Use the exit search mode button to close the area search tool or close the search results panel to exit the mode.
Click on the Select object line to choose which object types to display in search results. Object detection rules must be configured in the Admin portal for the desired object classes; if not configured, no results will be shown for that object type.
Note: Smart analytics only identifies objects from the time this feature was activated in the Admin portal. Objects detected before enabling smart analytics won’t be classified, even if archived footage is available.
The confidence slider determines which results appear. When an object is recognized, the server assigns a confidence level based on how certain it is that the object is a specific type, such as a person or car. Lowering the confidence threshold will include more uncertain objects; while raising it will filter out less certain ones.
The confidence percentage is shown at the top of the bounding box around the object.
The results list can be docked to the screen’s edge or detached for free placement.
Additionally, a zoomed-in view of recognized objects is provided. For cars, only a small area around the vehicle is shown, while for people, a larger context of the background is included.
Once the area search tool is opened, the following keyboard shortcuts are available for convenience:
Toggle Overlay: H
Select Rectangle Area: R
Select Custom Area: A
Remove Selected Area: Delete key
Clear All Selection: Shift + Delete key
When selecting multiple areas, the option to "show heatmap for selected areas" is available. This displays the heatmap for those zones, providing a visual representation of activity levels, which can inform decisions like optimizing product placement or marketing strategies based on the observed foot traffic patterns.
The bottom toolbar contains two sets of tools:
Tools for the selected camera
Tools for controlling all cameras on-screen
The first set manages the timeline for the selected camera, while the second set controls all cameras visible on the screen.
1. Tools for the selected camera
Pictograms: Pictograms serve as a tool for hiding or displaying specific types of objects, assisting in object search by category. Object detection is required to display these events above the timeline.
Jump to Previous Detected Object: Returns to the most recently detected object on the timeline.
Jump to Previous Event: Returns to the most recent camera event, including events such as motion detection, line crossing, intrusion, and more.
Jump to Archive by Time Interval: Navigates to a selected time interval within the archive for the chosen camera.
Timeline Level Slider: Pressing on the time opens a menu to select a time interval, which also adjusts the visible portion of the timeline.
Jump Forward by Time Interval: Moves forward in the archive by the selected time interval for the chosen camera.
Jump to Next Camera Event: Jumps to the next camera event on the timeline.
Jump to Next Detected Object: Moves to the next detected object in the timeline.
Center Timeline on Scrubber: Centers the timeline on the scrubber, indicating the current playback position of the selected camera.
Create Clip: Initiates the creation of a clip for the selected camera, which can be downloaded or shared from the library once created.
2. Tools for controlling all cameras on-screen
Show/Hide Thumbnails: Toggles thumbnails for visual event searching.
Fullscreen: Maximizes the video portal viewing area.
Aspect Ratio: Adjusts the aspect ratio for all cameras on screen.
Synchronize Playback: Synchronizes the playback position of all on-screen cameras to the main camera.
Pause/Resume: Pauses or resumes playbacks for all cameras on screen.
Set to Live Stream: Displays live streams from all cameras.
To reveal the camera toolbar, hover the mouse over the camera image. Available buttons depend on the camera features.
Pause Playback: If playback is paused, this button changes to a Play button, resuming playback.
Volume Control: Appears when the camera has a microphone, and it’s enabled in the admin portal.
Playback Speed Control: Available during archive playback to adjust speed (from half speed to 16 times faster).
Aspect Ratio Toggle: Allows stretching the camera image to fill the screen or viewing it in its native aspect ratio.
Camera Synchronization: Shown only in multi-camera layouts; clicking synchronizes playback with the main camera.
Map: Shows the camera location on the map.
Snapshot: Saves a snapshot to the hard drive.
Thumbnail: Opens the Thumbnail Grid for visual event searching.
Area Search: Enables object searches within a selected area, available only for cameras with object detection enabled.
Fullscreen: Expands the camera to full screen, keeping menus visible.
PTZ Controls: Available for PTZ cameras, enabling control of the camera’s viewing angle.
Close: Closes the camera in the layout, stopping the stream and allowing a new camera to be added.
PTZ Movement Controls:
Relative: Provides step-by-step movement control for more precise camera angle adjustments.
Continuous: Allows panning and tilting of the camera continuously. The home position can be restored with the hut icon.
Note: Be cautious with the hut icon, as it may overwrite the camera’s default position if the wrong icon is selected.
- The Menu Cameras section displays the full list of cameras in the account. This list is organized into three tabs: Active, PTZ, and Offline. To view cameras from a specific tab, click on it. Clicking the same tab again will return to the full list of cameras.
To narrow down the list, begin typing the camera name in the Search bar. Partial matches will appear, so the full name is not required.
Use the undock button to detach the camera list from its current position. Once undocked, it can be moved and resized as needed on the screen.
Click the button to dock the camera list to the bottom of the screen.
Click the button to dock the camera list to the side of the screen.
To close, click the close button or select Cameras from the top menu bar.
To view a camera in a single-camera layout, click on it in the list. Alternatively, drag and drop the camera into any cell of the current layout, whether that cell is empty or already occupied by another camera.
To share a camera, click the three dots in the top right corner of the camera entry in the list and select Share from the dropdown menu.
Fill in the required fields to create a share link, and select the desired protection level:
Anyone with the link* allows sharing for up to 7 days.
Only people with password* allows sharing for up to 3 months.
Enter the email addresses for the recipients or leave this field empty to copy the link and share it in another way.
To download a portion of the archive, the first step is to create a clip by defining the start and end times of the desired section.
- To begin, select a camera and click the Create Clip button on the bottom toolbar.
Next, set the start and end times for the clip. The minimum clip duration is 30 seconds, and the maximum is 1 hour. For timelapse creation, the minimum duration is 2 hours, and the maximum is 48 hours.
There are two methods to adjust the start and end times:
Drag the start and stop handles on the timeline.
Use the calendar to manually set the times.
Once the start and end times are set, click the "Save" button and give the clip a name. The clip will then be saved in the Library and can be downloaded from there.
To access clips, open the Library from the top menu and search for the desired clip. Clips are organized chronologically according to the timestamp of the footage.
The Events Menu contains a comprehensive list of events from cameras with enabled analytics.
It is divided into three categories: "ALL", and "Face Recognition."
Under the "ALL" category, events related to Detected Objects, Motion, Line Crossing, or Intrusion are available. The "Face Recognition" category displays events related to face detection, including names if the system is configured with them.
Each tab includes a Filter option to search for specific events from particular cameras, objects, faces (if named in the system), or license plates. Events can be filtered by specific dates, times, or a date-time range.
To refine search results, start by selecting the camera(s) and object type(s), as indicated in the screenshot with label "1." Multiple cameras and filters can be chosen simultaneously. Next, the Color Filter, shown as "2" can be applied to search for objects of specific colors. The color filter works only when an object type is selected and operates as an "OR" filter, meaning any object matching the selected color will appear in the results, even if that object type is not selected. The confidence cutoff can be adjusted to control result quality, as shown with "3." Finally, define the event timeframe, marked as "4."
- Events in the Events Menu offer various options accessed via the three dots.
The clip option allows previewing the event, sharing it, copying the Event ID or Camera ID to the clipboard.
To share a clip, click the share option. A popup will appear where a name and description can be added, and the duration for clip accessibility and password protection can be specified. Clips without password protection can be shared for up to 7 days, while password-protected clips can be shared for up to 3 months.
After configuring the clip details, click the "SHARE" button. A new popup will appear with a link to the clip, which can be shared via the preferred method. The link can be copied to the clipboard.
Please note that the platform requires some time to process the clip, and the link will take approximately 30-60 seconds to become active.
Anyone with the link can view the shared clip, though only the clip will be accessible, and no additional information will be disclosed. If password protection was applied, viewers must enter the password before accessing the clip. Viewers can also download the clip for future reference.
To enable de-warping on the video portal, follow these steps:
Open the Profile menu.
Select the User account.
Navigate to Experimental Features.
Add the cameras for which de-warping should be enabled.
This configuration is unique to each user, so every user must configure their own list of cameras for de-warping.
Once a camera is added to the de-warping list, a new button will appear in the camera toolbar. Clicking this button will open de-warping mode. In this mode, digital PTZ can be used to navigate around the scene. Use the mouse scroll wheel to zoom in or out and click and drag to change the viewing angle.
De-warping mode will open in a new tab. Switching between the default layout mode and de-warping mode is possible by simply toggling the tabs.
The fisheye lens parameter can be adjusted by clicking the fisheye adjustment in the camera toolbar of the first screen.
This opens the adjustment parameters, where the X and Y axes can be modified to adjust the center of the fisheye circle, compensating for any camera imperfections. By default, the camera is assumed to be mounted on the ceiling, but if the camera is wall-mounted, these parameters can be adjusted to optimize de-warping for that setup.
The viewing angles can also be adjusted by zooming in or out with the mouse wheel, and the viewing angle can be changed by holding the mouse click and dragging. The preview panel displays the settings of each of the three de-warped viewing panels, with the different colors in the circle corresponding to different viewing angles shown on the screens.
The Group Menu displays all previously saved camera layouts and allows for the designation of a default layout, which will be loaded automatically upon each login. Switching between different camera groups is possible by simply clicking on the group name. To create a new layout, follow the steps below:
Step 1: Layouts define the number of visible cameras and their arrangement on the screen. To create a new layout, select a desired screen pattern from the preset menu.
Step 2: Next, fill the layout cells with the desired cameras. Cameras can be dragged and dropped from the Cameras menu.
- Or the Plus button can be pressed to select a camera from the list. A camera can be dropped into an empty cell or onto an existing camera to replace it.
For a custom layout, use the MxN option to set a specific number of rows (M) and columns (N).
A popup will appear to select the number of rows, with the corresponding columns generated if the link is enabled. To create a layout with a custom size, unlink the rows and columns and enter the desired values.
Layouts can also be merged or unmerged by dragging and selecting the layout from the screen, then clicking on either the "merge" or "unmerge" option as needed.
Step 3: After adding all the desired cameras, save the layout. It can either be saved to the current layout or as a new one. A star next to the layout name indicates that the layout has been modified but not yet saved.
Step 4: Once all layouts are created, one can be set as the default. This layout will be loaded first when logging into the video portal. To assign a layout as the default, open the Group menu and click on the three dots next to the selected layout.
For cameras with motorized lenses, the system supports only features compliant with ONVIF standards. In the Video Portal, the 'PTZ' option on the camera toolbar opens a popup where zoom speed can be adjusted.
Autofocus:
Cameras with autofocus can be manually triggered to start autofocusing. To trigger autofocus manually, use the Zoom In or Zoom Out buttons to adjust the focal distance. This will alter the focus, and the camera will automatically adjust it. Afterward, change the zoom to the desired level, and the camera will refocus accordingly.
Manual Focus:
If autofocus is not functioning correctly or the camera is not focusing on the intended objects, manual focus adjustment through the camera’s web interface is required.
Accessing WebUI:
For P&P cameras, the web interface can be accessed using the Generate link option in the troubleshooting tab within the Admin Portal Camera Settings.
For ONVIF cameras, the HTTP access URL allows access to the camera's web UI for manual focus adjustment.
Note: It is important to note that some cameras may not display the live stream via the P&P generated link, but the focus buttons should still function properly. The camera's focus adjustment can be monitored through the video portal to verify if the changes have been applied.
Introduction
The Video Portal provides the option to adjust the aspect ratio of the video stream. It can either be stretched to fill the entire screen or maintain the original aspect ratio of the camera. However, if the camera's aspect ratio does not match the screen's dimensions, black bars may appear on the sides or top and bottom of the video player. The aspect ratio can be adjusted individually for each camera or for all cameras on the screen at any time. Additionally, a default aspect ratio can be set for cameras upon logging into the Video Portal. This setting is specific to each user, meaning that once the default aspect ratio is specified, it will apply every time the user logs in from any device, while not affecting other users.
Steps to Change the Aspect Ratio for the Current Session
- To adjust the camera’s aspect ratio for the current session, use the aspect ratio icon located in the camera toolbar.
- For layouts with multiple cameras on the screen, the default aspect ratio for all cameras can be changed by using the aspect Ratio button in the bottom toolbar.
Steps to Change the Default Aspect Ratio
To set the desired aspect ratio as the default for future logins, select the preferred camera and aspect ratio from the user profile menu.
- Go to the Profile section in the top toolbar and select "Preferences" from the dropdown menu.
In the Preferences menu, there are two options:
Default Video Resize Mode: This option applies the selected aspect ratio to all cameras under the user's profile. When logging in again, the system will use the same aspect ratio.
Video Resize Mode Per Camera: This option allows the user to set a different aspect ratio for individual cameras, overriding the first option. To add a camera, click the "+" icon, select the camera, and toggle between 'Fit' and 'Stretch.'
Note: The aspect ratio settings apply only to the current user, allowing different preferences for each individual user.
Introduction
The Events Menu and the Library Menu now include options to resize their width, offering more screen space for information and reducing the need for excessive scrolling. Additionally, the Events Menu features a hidden icon that allows for toggling between a list or grid view of events. The Library Menu also provides a settings icon, enabling the sorting of clips and the adjustment of column numbers. These customizable options improve the user experience and enhance workflow efficiency, making the portal more intuitive and functional.
Steps to view events as a list or grid
To resize the Events Menu width, hover over either end of the menu and drag to adjust its size.
Steps to sort clips and change columns
- Similarly, the Library Menu contains a settings icon next to the search box. This icon provides options to sort clips and adjust the number of columns.
Clicking on the settings icon opens a menu that allows sorting clips by newest, oldest, or alphabetically (ascending or descending), as shown below.
To change the number of columns, select the desired value (1, 2, or 3) instead of Auto, depending on the preference.
The timeline is represented by a blue line at the bottom of the interface, displaying available archives for the selected camera. If multiple cameras are on the screen, the timeline will only be visible for the camera currently selected (the one with a colored border).
Darker blue sections on the timeline indicate events reported by the camera, such as motion detection, line-crossing, intrusion, and other events triggered by the camera.
Black gaps in the timeline represent periods when the camera was offline or lacked an internet connection.
The timeline is an interactive feature that allows for quick navigation through available archives. Clicking anywhere on the timeline will initiate playback from the selected time.
The scrubber indicates the current playback position. Pressing the Center on the scrubber button quickly centers the scrubber on the timeline, making it easier to find the current playback point.
Viewing Other Time Ranges
To adjust the time range on the timeline, use the mouse wheel while the pointer is positioned over the timeline. Clicking, holding, and dragging along the timeline allows for easy movement to a different time range.
A popup menu can also be used to change the timeline's scale, offering more control over the time display.
Additionally, the calendar tool provides a quick way to jump to a specific date and time on the timeline.
Reviewing Events
To begin playback from the start of an event triggered by the camera (ONVIF events), click on any of the darker blue sections of the timeline.
Colored dots above the timeline represent detected objects. Clicking on any of these dots will start playback from the moment the object was detected by the server.
Pink dots indicate moments when a person was detected.
Green dots indicate vehicle detections.
Blue dots indicate other detected objects, such as animals, boats, luggage, hard hats, etc.
It is possible to hide or show specific object types by clicking on the corresponding pictogram. When an object type is hidden, the pictogram turns grey; when visible, the pictogram is colored. This functionality helps in searching for objects one at a time. Using the "previous" and "next" object arrows will cause the scrubber to jump to the previous or next visible object, ignoring any hidden objects.
To review or download timelapse footage, log in to the video portal with a user account that has access to the cameras containing the timelapse footage.
- Click the library button, then select the timelapse footage.
A popup will appear, offering the option to either review or download the timelapse.
It is also possible to create a new user, assigning the appropriate role that includes access to the relevant camera(s) associated with the timelapse footage, and ensuring the correct permissions are granted. For more details on managing users and roles, refer to the relevant article.
For bandwidth conservation, the camera can be disabled via the admin portal. Disabling the camera will not affect ongoing recordings or subsequent timelapse viewing.
Step 1: Access the Library
- To view previously created clips, select the Library button from the top menu bar. Clips can be searched by name by typing the desired clip name into the search bar.
To preview a clip, hover the mouse pointer over it and pause. The clip will animate, showing a preview of its content. To open the clip in full screen, simply click on it.
Step 2: Choose Between Clips or Timelapse
When the Library opens, both clips and time-lapses will be displayed in the list. To view only clips, select the Clips tab at the bottom of the list. To see only time-lapses, select the Timelapse tab.
Step 3: Access the Clip Menu
- To open the clip menu, click on the three dots in the top right corner of the clip.
Rename a Clip: Select Rename from the menu and enter a new name in the provided window.
Share a Clip: Click on Share to open a popup where details like the clip’s name, description, sharing duration, and password protection can be set. Clips without password protection can be shared for up to 7 days, while password-protected clips can be shared for up to 3 months.
Once all settings are configured, press the SHARE button. A new popup will appear with a link that can be copied and shared through any preferred messaging method.
Anyone with this link can view the clip, though only that specific clip will be accessible. If the clip is password-protected, viewers will need to enter the password before viewing.
Download a Clip: Select Download from the clip menu. A popup window with a download button will appear. If it’s the first time the clip is being downloaded, preparation may take a few minutes, depending on the clip's length. During this process, the video portal can still be used.
Once ready, a popup will confirm that the clip is available for download. If the popup is closed accidentally, the Download option can be selected again from the clip menu.
Clips are stored indefinitely in the Library, but the storage they occupy contributes to the total monthly bill.
To download a section of an archive, a clip must first be created.
To begin the clip creation process, click the Create clip button located on the bottom toolbar.
A section of the timeline will become highlighted, indicating the part of the archive for which the clip will be made. The start and end times of the clip can be adjusted either by using the calendar above the timeline or by dragging the start and end handles at the beginning and end of the highlighted section.
The minimum clip duration is 30 seconds, and the maximum duration is 1 hour. For longer time periods, multiple clips need to be created, or a timelapse video can be made. Timelapse videos can cover durations from 2 hours to 48 hours and be compressed into clips lasting anywhere from 30 seconds to 5 minutes. To create a timelapse, select Timelapse after clicking the Create clip button.
Once the desired parameters for the clip are set, click the Save button. A popup will appear prompting the creation of a name for the clip. Enter the preferred name and click OK to save or click Cancel to return to editing the clip.
To access previously created clips, open the Library from the top menu bar.
In the Library, clips can be searched, renamed, reviewed, shared, downloaded, or deleted. To access the options menu for a clip, click the three dots in the top right corner of the clip.
Important Notes About Clips:
Clips are stored in the Library indefinitely, or until the associated camera is deleted.
Creating a clip takes time, and longer clips will take more time to process. For some timelapse clips, the wait time can be 10-15 minutes.
Shared clips will become visible once processing is complete, so newly created clip links may take some time to become active.
Clips are processed only once. After the initial processing, subsequent downloads will begin immediately. The same applies to shared links: once processing is complete, the link will be available instantly and will remain active until it expires, or the clip is deleted.
For cameras with Event-only storage plans, parts of the archive without events will be deleted once the archive buffer period expires, usually within 30 minutes. If a clip is created for the most recent 30 minutes and there are no events in that timeframe, the clip will be deleted after the archive is processed. To preserve such clips, they must be downloaded before the buffer period ends.
The Map Menu provides a quick way to access cameras based on their geographical location on the world map. It displays the locations of all cameras globally, with the ability to zoom in to search specific areas, especially when multiple cameras are located near each other.
Note: By default, cameras are assigned to the customer’s home address. To update this address, navigate to the Location tab of the camera in the admin portal and modify the address. This change will update the camera's position on the map in the video portal.
- The Map Menu can be accessed via the map icon.
If multiple cameras are located at the same site, they will be grouped together and displayed as a green circle with a number, indicating the total number of cameras at that location. A single camera will be represented by a camera icon.
The Map Menu offers the following features:
Map Theme: This option allows the selection of a preferred map theme.
Show All Cameras on the Map: This option zooms out to display all cameras under the user’s account, providing an overview of the entire camera network.
Create Custom Layout with a Selected Camera: This feature allows users to draw a perimeter around a specific area of interest, creating a custom layout that displays all cameras within the selected region.
Group of Cameras at a Location: Cameras in a given area will be shown together, with the number of cameras at that location indicated by the green circle.
Single Camera at a Location: Hovering the mouse pointer over the camera icon will display a live image from the camera, updated every 15 minutes.
Introduction
The Menu Profile in the Video Portal provides several customization options, including the ability to update the first and last name, change the account password, and adjust the default aspect ratio for some or all cameras. It also allows access to experimental features, such as enabling fisheye dewarping for cameras and modifying the location of the top menu bar. All changes made within the Menu Profile apply only to the specific account and do not affect other users.
- To access the Menu Profile, click on the user account icon. Then, click on the username to open the profile menu popup.
Changing User Info and Account Password
The first tab in the Menu Profile is the Profile Tab, which allows changes to the first and last name as well as the account password. To save changes, click the Update Details button to save a new name, or click the Change Password button to update the password. The Profile Tab also displays the account username, but this cannot be modified within the Video Portal.
Changing the Default Aspect Ratio
The second tab in the Menu Profile is the Preferences Tab. Here, the default video aspect ratio for cameras can be set. This default will apply to all future sessions for the account.
Additionally, there is an option to override the default aspect ratio for specific cameras. This setting allows different aspect ratios for selected cameras, even if a default has been set.
Using Experimental Features
The third tab in the Menu Profile is the Experimental Features Tab, which grants access to special features within the Video Portal. This tab offers options to:
Change the position of the Navigation Bar to the top, bottom, or left side.
Enable Fisheye Dewarping for fisheye cameras. This feature can be applied to any 360-degree stream, and no specific camera with dewarping capability is required for it to function within the Video Portal.
Introduction
The Navigation Menu enables the organization of cameras into categories and subcategories.
- Access to the Navigation Menu can be gained from the main toolbar by clicking on the Navigation Menu icon.
Steps to Create a New Category
To add camera groups or cameras, the first step is to create a category. There are multiple ways to add a category: clicking the “+” sign or selecting the Create Category button.
A popup will appear, prompting for a name for the new category.
Note: For creating multiple categories, pressing Enter after the first category is created will bring up a new prompt to enter the next category name.
Steps to Add Cameras to the Category
To add cameras to a newly created category, click on the three dots next to the category name to open the options menu, and then select the Camera option.
A new popup will appear, prompting for the selection of a camera to add to the category.
Steps to Add a Sub-Category
A sub-category can be added within an existing category. To do so, click the three dots next to the category name, which will open an options menu. From there, select Category to create a sub-category.
A popup will appear, prompting for a name for the sub-category.
The sub-category will appear under the parent category, marked with a dot to indicate it is empty. The sub-category menu has the same options as the category menu.
Steps to Add Categories to the Auto-Scan Menu
The Navigation Menu allows starting Auto-Scan directly from the menu for any desired category. Categories and cameras can also be dragged and dropped from the Navigation Menu into the Auto-Scan menu.
Steps to Add Camera Groups to the Navigation Menu
Camera groups can be added to the Navigation Menu by dragging and dropping the layouts from the Groups Menu. To do this, open both the Navigation Menu and the Groups Menu on the screen.
Note: Ensure that the menus do not overlap. If they do, only one menu will be visible. To view both menus, either dock them to opposite sides of the screen using the dock left or dock right options, bottom option, or detach the menus to float freely and arrange them anywhere on the screen by using the detach button.
(Detach / Left/ Bottom / Right)
Once both menus are visible, the selected layout group can be dragged and dropped into any category or sub-category. The order of categories, sub-categories, cameras, and layouts can also be adjusted by dragging and dropping within the Navigation Menu.
To simplify incident investigation, multiple cameras can be synchronized to play the same moment of time from the archive. Follow the steps below to quickly synchronize cameras:
1. Select the Main Camera: Choose the primary camera to which all other cameras will be synchronized. To set a camera as the main, click on its image cell in the layout, and a green bounding box will highlight its border.
2. Locate the Desired Moment: Identify the time moment for viewing footage from other cameras. This can be done using the timeline, thumbnails, calendar, or navigation buttons to jump to the required point in the archive. Alternatively, drag and drop an event from the Events menu into any cell of the layout.
3. Synchronize a Camera: Hover over the camera to be synchronized with the main one. The camera toolbar will appear when the mouse pointer is over the camera image cell. Click the Synchronize button to align this camera's playback position with that of the main camera.
4. Synchronize All Cameras: To synchronize all displayed cameras with the main camera, use the "Synchronize All" button in the bottom toolbar.
Important: There is no limit to the number of cameras that can be synchronized, but the process requires significant computational resources. As more cameras are synchronized, playback may become slow or jumpy if the computer cannot comfortably handle the load. Typically, synchronizing 2 to 4 cameras is straightforward, while a dedicated graphics card can support 6 or more cameras. The number of cameras that can be synchronized depends on factors like camera resolution, available internet bandwidth, CPU and GPU capacity, and available RAM. Additionally, viewing archives at an accelerated speed increases hardware requirements, so limiting the number of synchronized cameras may help resolve synchronization issues.
Thumbnails are still images captured from the camera footage at specific moments in time.
- To view the thumbnails, press the Thumbnails button located on the bottom toolbar. The time interval between thumbnails is determined by the scale of the timeline.
Hovering the mouse pointer over the timeline (the blue line at the bottom of the screen) allows for adjusting the time range during which thumbnails are displayed.
Each thumbnail displays a timestamp at the bottom, indicating the exact moment when the image was captured, representing the actual snapshot from the camera.
Clicking on any thumbnail image will initiate playback from the corresponding moment in time.
The time interval between thumbnails is influenced by the timeline scale, which can be adjusted by using the mouse wheel while hovering over the timeline or by selecting a scale option from the popup menu in the bottom toolbar.
The top menu bar provides access to the main features of the video portal and allows screen layout configuration to suit specific needs. The Help menu and Profile can also be accessed from here.
Top Menu Bar Icons and Functions:
Camera Menu: Displays all connected cameras. Start typing the camera name to search for it. Cameras can be filtered by:
Active: Shows cameras that are online (default view on initial portal access).
PTZ: Displays PTZ-enabled cameras.
Offline: Displays cameras currently offline.
Navigation Menu: Allows users to categorize camera groups. Start typing the camera group or category name to search for it.
Groups Menu: Displays previously saved camera layouts and allows designating a default layout. Users can switch between groups by clicking on the group name.
Events Menu: Shows all detected events by cameras. Filters can be used to search for events. If Face Recognition is enabled, results will appear under the Faces tab.
Library Menu: Holds all clips and time-lapses. Clips can be searched, downloaded, renamed, or deleted here.
Map Menu: Displays the camera’s location on the map. Camera previews can be viewed, or the camera can be added to the current layout.
AutoScan Menu: Configures an automatic layout change sequence by adding layouts or cameras using drag-and-drop.
Thumbnail Grid: Displays snapshots from archived footage for easy event search.
Heatmap Menu: Displays areas of high traffic, available only for accounts with Object Detection enabled on at least one camera.
Layout Menu: Allows layout changes and saving for future use.
Help Menu: Provides access to video tutorials and a downloadable PDF version of the Video portal guide.
Profile Menu: Allows password changes, access to the admin portal, and secure session logouts.
Introduction
The Video Portal interface has been designed with flexibility and user control in mind, particularly through the use of sidebars and panels for menu organization. To better understand this structure, it's essential to explore the concepts of sidebars and panels:
1. Sidebars: The left, right, and bottom edges of the screen are designated as sidebars. These areas act as containers for various elements, such as menu options, cameras, events, and groups.
2. Panels: Within the sidebars, panels serve as individual sections or tools that can be interacted with. Panels may either float freely or be docked to the sidebars.
Docking Panels
Panels can be docked to any of the three sidebar positions.
(Float / Left / Bottom / Right)
When docked, multiple panels can coexist within the sidebar.
For the left and right sidebars, docked panels appear as icons at the bottom.
(Camera / Navigation / Heatmap)
Floating Panels
Panels that are not docked can float freely over the main content area.
Interacting with Sidebars and Panels
Close Button: This button applies to the sidebar itself. Clicking it will close the sidebar, regardless of whether it is empty or contains content.
Dock/Undock Buttons: These buttons are specific to the panels.
The dock to button will attach the panel to the sidebar,
while the undock button will cause the panel to float.
Sidebar Visibility: If a sidebar is empty, it will automatically close. The sidebar will reopen when a new panel is added.
Active Panels and Navigation
Active Panel: When a panel is docked, it automatically becomes the active panel in the sidebar. The panel can be activated by clicking its icon (for left or right sidebars) or name (for the bottom sidebar).
Panel Navigation: Each panel has a corresponding icon in the main navigation area, typically located at the top of the portal. The icon serves multiple functions:
If the panel is undocked, clicking the icon will show or hide the panel.
If the panel is docked but inactive, the icon will switch to that panel.
If the sidebar is closed, clicking the icon will open the sidebar and make the panel active.
If the panel is already active in the sidebar, clicking the icon will close the sidebar.
This design promotes a customizable and efficient workspace, allowing for effective management of tools and resources. Understanding these interactions will help maximize the functionality of the sidebar and panel features in the application.
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